Privacy Policy
Effective Date: June 02, 2025
At You First!, your trust, safety, and privacy matter deeply. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, interact with us, or use our coaching services. As a trauma-informed and neuroscience-based practice, we prioritize emotional and digital safety.
1. Information We Collect
We may collect:
- Personal Information: Name, email, phone number, and information you share via forms, emails, or during sessions.
- Sensitive Information: Intake responses, session details, and topics related to trauma or emotional wellbeing.
- Technical Data: IP address, browser type, device type, and website usage via cookies and analytics tools (e.g., Google Analytics).
2. How We Use Your Information
We use your information to:
- Respond to your inquiries or requests
- Deliver coaching services or related resources
- Send occasional updates, blog posts, or newsletters (only with your consent)
- Improve our services, website, and client experience
We will never sell your information.
3. Our Trauma-Informed Approach to Privacy
We recognize the sensitivity of information you may share. We:
- Store records securely with encrypted tools when possible
- Limit access to your data to only what is necessary for providing care
- Never share session content without your explicit, written consent—unless required by law
4. Use of Cookies
Our site may use cookies to:
- Remember your preferences
- Understand visitor behavior
You may disable cookies via your browser settings. Continued use of the site implies consent.
5. Data Sharing
We may share limited data with:
- Service Providers (e.g., Kajabi, Squarespace, email services) strictly for hosting and communication purposes
- Legal Authorities, if required to comply with legal obligations or protect safety
6. Your Rights
You have the right to:
- Request access to the data we hold about you
- Request correction or deletion of your data
- Withdraw consent to receive communications at any time
Please email sue@youfirstcoaching.com to make a request.
7. Data Retention
We retain coaching-related data for up to 7 years, unless you request deletion sooner (unless we are legally required to keep it longer).
8. Security
We take reasonable steps to protect your information, but no system is 100% secure. We regularly review and update our practices to enhance digital safety.
9. Changes to This Policy
We may update this policy. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about how your data is used, please reach out:
Sue Jones, Founder, You First!
Email: sue@youfirstcoaching.com
This version of our Privacy Policy is tailored for our Squarespace website users. We use Squarespace as our website platform, which means some technical data (like cookies, analytics, and form entries) may also be processed by Squarespace in accordance with their privacy practices. To understand how Squarespace handles your data, please visit: https://www.squarespace.com/privacy
Disclaimer: You First! offers life coaching services that are trauma-informed and emotionally supportive, but our services are not a substitute for licensed psychotherapy or medical care. We do not diagnose or treat mental health conditions. For therapeutic support, we encourage you to work with a licensed mental health provider.